Stowaways Incoming or outgoing.

Formal Name

P&I Stowaway Service

Incident Management

Incident Investigation

  • Ascertain facts and circumstances of the incident, instructing and supervising competent surveyors as needed
  • Assist Master in dealing with local Authorities
  • Take statements from crew and other relevant witnesses
  • Collect relevant documentation


  • Interview stowaways(s) and obtain personal data
  • Recommend courses of action available
  • Deal with the Consulate of the country of origin (if there is one in Chile)
  • Assist in repatriation arrangements

Vessel Arrest or threat thereof

  • Recommend steps to avoid an arrest
  • Ascertain circumstances of the arrest or threat thereof
  • Negotiate nature and amount of security
  • Issue LOUs on P&I underwriters' behalf and authority
  • Assist in setting up other types of security
  • Assist in satisfying other demands from claimants (documentation, statements, inspections, etc.)
  • Instruct, monitor and assist competent lawyers as needed

Claims Management

Out of Court

  • Act as Focal Point for claims submission
  • Claim inventorying, indexing and reporting
  • Claim analysis
  • Propose strategy to handle claim
  • Reject claims or negotiate settlement
  • Arrange settlement & obtain relevant releases

In Court

  • Ascertain circumstances of the legal action
  • Attempt to stay proceedings and continue handling amicably
  • Instruct and monitor competent lawyers as necessary
  • Assist appointed lawyers with facts and technical advice
  • Monitoring legal proceedings
  • Assist with settlement payments

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